Customer Reviews

Since 2005, PuppySpot has been America's leading puppy adoption service for one simple reason: we are 100% committed to the happiness of our families and the puppies they adopt from us. With over 20 years of 5-star reviews, our commitment is clear. But even though we call ourselves the Perfect Puppy People, we know we’re not always perfect: we still have work to do improving every part of the experience. So if you decide to adopt a puppy through us, we hope you’ll share the truth and help us be even better at what we do. 

PuppySpot Reviews

PuppySpot serves you best by putting the health and well-being of your puppy first. Don't take our word for it, here's what our families have to say about PuppySpot.

4.6 / 5
Based on 16,944 verified reviews

16,944 verified reviews

  • 5 Stars
    13,315
  • 4 Stars
    1,912
  • 3 Stars
    728
  • 2 Stars
    383
  • 1 Stars
    606
04/17/2025
Deborah O.
Florida | Breed: Havanese

Freddy our new havanese

Freddy is a 22 week old havanese that has become a part of our family. I love his chocolate and white color—he is such a sweetheart. And he has green eyes making him look so unique. Thank you to his breeder, he was trained well.

04/16/2025
Bobbie B.
Montana | Breed: Chihuahua

Right

The experience with Puppy Spot was amazing and they were courteous, friendly and supportive in every step of the purchase. . for my Chihuahua puppy purchase. However the person who was responsible to help me find it. But turns out that person who claims. -

04/16/2025
Catherine S.
New York | Breed: Cavapoo

Rating for puppy spot

My experience with puppy spot was a very positive one. They were professional and detailed. They kept me informed of delivery and it was a wonderful experience I would use them again!

04/14/2025
Kasey H.
Colorado | Breed: Maltese

Wonderful Experience

I was very impressed with the professional service and personal attention. Thank You

04/13/2025
Dennis W.
Florida | Breed: Golden Retriever

very happy with puppy

very happy with the puppy she is a great add on to our family. .

04/12/2025
Connie B.
California | Breed: German Shepherd Dog

The best!!!

The best!!!

04/12/2025
Maria Barbara A.
California | Breed: Poodle

MOSSEY

We received our Mossey earlier than expected, which was great. He was happy and had already gotten a bath before we greeted him. The drivers, Nathan and Clinton, took good care of him, and Mossey was joyful when he met us and when he got home. Thank you! We are very happy.

04/12/2025
Robert B.
California | Breed: Golden Cocker Retriever

Good communication

I was a little hesitant to buy a dog online. I read about how they vet their breeders and also talked to a representative. I was very comfortable with her response. The shipping was another thing I’ve never dealt with before. As it turned out when we met the Pet Transport people to pick up our pup they were very kind and explained how they take care of the puppies during their travel. I feel we got the perfect puppy and she was somewhat relaxed for the three day trip from Missouri to California. We had to wait three weeks for delivery but Puppy Spot kept up on communication and let us know when our pup was enroute and arrival time. All in all it was a very good experience.

04/12/2025
Will H.
Virginia | Breed: Bernedoodle

Great work

On time and professional service!

04/12/2025
Jose V.
Texas | Breed: Maltese

Found the Perfect Pup – A Few Tweaks Could Make It Perfect

I had a great experience with PuppySpot in finding my adorable Maltese! The overall process was smooth, quick, and easy—from choosing the puppy to completing the adoption. Everything was handled professionally, and I felt confident throughout most of the journey. The only area I think could be improved is the communication in the days leading up to the puppy’s arrival. While there was communication, it wasn’t as consistent or detailed as I would have liked during that final stretch. A little more clarity would have helped ease the nerves. That said, I’m very happy with my experience and so grateful to PuppySpot for helping me find my new furry family member!

04/11/2025
Danny K.
Florida | Breed: Bernedoodle

Well done!

I gave 5 stars because 6 stars was not an option

04/11/2025
Michelle T.
Texas | Breed: Australian Shepherd

Great communication from puppyspot team

Great communication from puppyspot team and breeder! Our puppy is perfect!

04/11/2025
Linda R.
New York | Breed: Maltipoo

my Nova

the only thing that I can say is the place i had to pick up my dog was very far and all the people that were there were also from my area so a little closer would have been nice.

04/07/2025
Dale W.
California | Breed: Yorkiepoo

Very pleasant experience with Puppy

Very pleasant experience with Puppy spot! I’m very happy and will recommend it to friends in the future. I got the puppy for mama who has dementia and so far it’s been wonderful minus the teething.

04/07/2025
Vivian S.
Michigan | Breed: Havapoo

Lisa from Puppy Spot was

Lisa from Puppy Spot was wonderful to deal with. Due to the costs involved it took several months and Lisa was very patient in helping us with the adoption process. Lisa's expertise helped us in making a better choice due the temperament of Bear than what I was thinking we needed and we couldn't be happier. The breeder was experienced and made us feel very comfortable even after we picked Bear up.

04/04/2025
Sabrina V.
Florida | Breed: Yorkiepoo

My yorkapoo Gia

I love my puppy she is a healthy very spunky n so intelligent at 12 weeks took 3days for her to catch on to do her business on the wee wee pads with the help of my other dog

04/03/2025
Susan H.
Florida | Breed: Miniature Schnauzer

Puppy purchase…

Love Gunnner…had a wonderful experience with Puppy Spot n and the pet b transport team. Will recommend to friends and family. Gunner say thanks too…he love his new home and family and we love him some much.

04/03/2025
Susan P.
Florida | Breed: Dachshund

Queenie

I was weary of buying a pup unseen. Never done this before, but, after surgery, it was my only option. Puppyspot rose to the occasion and exceeded all expectations. Little Queenie was everything we hoped and prayed for, for our new companion. She has been well cared for every step of the way, and our healthy bundle of joy arrived on time. Puppyspot sends updates and tips to the email, or by text, so you are well informed. I have been truly amazed and impressed. Would definitely recommend to my friends and family. Thank you Puppyspot for bringing us our dream girl, she’s so lovely and adorable

04/01/2025
Lori A.
Idaho | Breed: Beagle

We're delighted with our new

We're delighted with our new Beagle puppy, and PuppySpot made it happen in just two weeks. They made all the travel arrangements, and got him to our nearest airport, which we'd requested. I was worried that the trip would be hard on him, but he arrived chipper and none-the-worse for wear. He was really well taken care of. PuppySpot gave me lots of other great advice and tips for dealing with a new puppy. I already have dogs, but it was really good information to know. We will definitely use PuppySpot again!

03/31/2025
Dana F.
Florida | Breed: Shih Tzu

Awesome company. Great communication and

Awesome company. Great communication and up to date information, would recommend. Top notch!!! Puppy was delivered at date and time told to me.

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