Customer Reviews

Since 2005, PuppySpot has been America's leading puppy adoption service for one simple reason: we are 100% committed to the happiness of our families and the puppies they adopt from us. With over 20 years of 5-star reviews, our commitment is clear. But even though we call ourselves the Perfect Puppy People, we know we’re not always perfect: we still have work to do improving every part of the experience. So if you decide to adopt a puppy through us, we hope you’ll share the truth and help us be even better at what we do. 

PuppySpot Reviews

PuppySpot serves you best by putting the health and well-being of your puppy first. Don't take our word for it, here's what our families have to say about PuppySpot.

4.6 / 5
Based on 16,944 verified reviews

16,944 verified reviews

  • 5 Stars
    13,315
  • 4 Stars
    1,912
  • 3 Stars
    728
  • 2 Stars
    383
  • 1 Stars
    606
04/28/2025
Bente R.
Nevada | Breed: Yorkshire Terrier

Luna

Very happy finding our puppy through Puppy Spot. Customer Service responsive to questions and responded to emails and phone calls. Though I had hoped for air transport, the premier transport seemed fine and I felt better after talking with the owner and with the drivers on the day that she arrived.

04/28/2025
Trudy J.
Oregon | Breed: Goldendoodle

EXCELLENT ON TIME DELIVERY

Nathan T. and his teammate Clinton delivered our new family member exactly on time as they had promised. Both boys were extremely professional, courteous and very caring of their 4 legged cargo. Couldn’t be more grateful for their performance. Highly recommend this Company and these two drivers!! Keep up the good work!!

04/27/2025
Tracey N.
California | Breed: Bernedoodle

Puppy purchase

My experience with PuppySpot has been so wonderful. I found the perfect puppy to join our family. There was never any stress, and my puppy arrived as planned. Thank you PuppySpot!!

04/27/2025
John D.
New Jersey | Breed: Poodle

Rocco

Puppy spot was great to work with ! The hardest part was waiting the week and a half to actually pick up our new puppy Rocco ! Premier pet transport was great as well. They delivered Rocco to us clean and he looked well taken care of. The only issue I could say we had was we had to meet them at 10:30 at night a little past my bedtime But overall, it was a great experience my first time buying a puppy online

04/27/2025
Renee G.
California | Breed: Dachshund

Wonderful experience

We got our little puppy this week and have been over the moon with our new bundle of joy! Such an easy and well connected process! The driver met up with us at the designated spot with clear and fast communication! We couldn’t recommend this experience enough! My parents have also adopted two fur babies through Puppy Spot and moved the ease of the process so for us it was the first site and route we took to obtain our little best friend! Thanks again!

04/26/2025
Jamie B.
California | Breed: Maltipoo

Love my pup!

I’m so happy with our experience with puppy spot! We live in California and it’s hard to find the kind of dog we wanted. There were plenty to choose from but once we saw our dog we fell in love. The communication with puppyspot was great and seamless until we got our dog. Would highly recommend!

04/25/2025
Brian M.
Massachusetts | Breed: Golden Retriever

So far so good

The process was easy the call back when I chose a pup was great and the delivery was on time and convenient. Day one and the little guy is exhausted but adorable.

04/25/2025
Dionne M.
North Carolina | Breed: Cavapoo

My experience was great from

My experience was great from start to finish.

04/22/2025
Donna A.
New Jersey | Breed: Bernedoodle

Made the process simple. Communication

Made the process simple. Communication was great.

04/21/2025
Rebecca C.
Ohio | Breed: Cavapoo

Callie

All good!

04/21/2025
Bernadette M.
Pennsylvania | Breed: Yorkshire Terrier

No scam.

I have been scammed a few times and was very concerned about trying this sight. We'll, I am delighted I decided to try. I now have a beautiful little puppy. I thank God for helping me find puppy spot.

04/20/2025
Christy G.
Nevada | Breed: Boxer

Ophelia, formerly Holly

Very smooth operation, everything is handled. Representatives are knowledgeable and professional. Holly, now Ophelia, is the sweetest girl ever.

04/19/2025
Cynthia W.
Georgia | Breed: Pomeranian

Happiest Customer

I purchased 2 puppies. One was delivered and the other I had to pick up. Both experiences have been good so far. The puppies are great. They are perfect for us and each other. You can tell that the breeders (different breeders) loved these dogs. We will love them forever

04/19/2025
Paula H.
New York | Breed: Cavapoo

Cavapoo Logan

Logan arrived safe and sound. . he’s a happy puppy. . the staff at PuppySpot were extremely helpful with me choosing the right puppy. . kept me updated every step of they way . . very professional. . would definitely recommend

04/19/2025
Tony and Susan S.
North Carolina | Breed: Cavapoo

Puppy Smart was a great experience

From the exploration stage to the final delivery, our experience with Puppy Smart was seamless. They communicate frequently and appropriately. You always now how the process is moving along. And we couldn’t be happier with our new puppy, Tate.

04/19/2025
Carol P.
Maine | Breed: Maltipoo

Excellent

Puppy Spot is the place to go to find your new puppy. No problems, constant contact. Very pleasant experience. Would do it all over again.

04/18/2025
Marie C.
Virginia | Breed: Shih Tzu

Charlie immediately bonded with me;

Charlie immediately bonded with me; well, he did stay awake the first night walking and running around. he is eating well and is making friends with all my family. Imade a great choice. He sees my vet on Tuesday and has a professional grooming on Wednesday. I won't breed him so will get a date for neutering. He is adorable and I'm so happy with him. He arrived on time in great shape In a Mercedes van. Thank you for Charlie aka Sir Charlie Call Francis in the AKC.

04/18/2025
Dorothy C.
Michigan | Breed: Poodle

This is Paws, he is the best thing we did ❤️

We love him, he has been easy to care for. He sleep good all night. He loves to cuttle.

04/18/2025
Sharon B.
Colorado | Breed: Bernedoodle

Cutest puppy ever!

Puppyspot was very professional & friendly. They kept me up to date on the process & also gave helpful suggestions. I felt reassured the entire time. They had Premier Pet transport my puppy directly to me. They kept in touch & met me on time. I am extremely happy with this experience & would highly recommend Puppyspot to everyone! Thank you!

04/17/2025
Deborah O.
Florida | Breed: Havanese

Freddy our new havanese

Freddy is a 22 week old havanese that has become a part of our family. I love his chocolate and white color—he is such a sweetheart. And he has green eyes making him look so unique. Thank you to his breeder, he was trained well.

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